Hiya,

I just got my Krave ZN4 today in the mail.  I like a lot of things about it, and other things I really dislike, so I figured I'd ask here before I think about returning it for something else.

1) Every phone I've ever had since I got my very first mobile phone (I'm 25 now, I got my first mobile phone when I was in 13 or 14) has had an option where you can set the text message ring to "none" or "silent" and still have the regular ringer have a sound.  Can you do this on this phone?  I can't find a way to do it at all, short of figuring out how to record a custom MP3 that has no noise and then attempting to set it as the ringtone, and it's driving me nuts.

2) Sometimes when I'm selecting an option on this phone, the touch screen detects my press as a scroll and vice versa.  Is there a tactic to prevent this?  I have somewhat big thumbs, but I'm able to use the QWERTY keyboard just fine.

3) Had to edit the post because I just found this issue.  Huge deal breaker.  When the touch screen works, man is it nice.  Pretty and responsive and I barely touch something I didn't mean to.  However, about 15-20% of the time so far (been playing with the phone for a couple hours now), the touch screen becomes 100% completely unresponsive and won't do anything at all when I touch it.  I basically have to wait it out, or shut the flip lid and open it back up, or shut the phone off and turn it back on.  For example, I'll be playing around with the Music player, and I'll want to go to a different song, or rename one of my mp3s--the back button will completely ignore me (as will every other button), or I can't get into the text editor because the "touch here to type" button will completely ignore me (as will every other button).  I had my mother play with the phone to make sure it wasn't just me, and she had these issues as well.

4) Had to edit this again to add that I just had my first phone call on this phone, which lasted for a little longer than 5 minutes, and the battery icon went from 4 bars to 3 bars.  That's really worrisome and I'll need to test it more.  I haven't done much with this phone yet, either. I've been playing with it for the past 2-3 hours, however, my "playing with it" consisted of setting an option or two, then putting it down for 30 minutes without the backlight being on, then repeating the 2-3 minutes of playing and putting it down for another half hour or so.  So, the battery really should not have already lost 1 bar from fully charged, I think?

The first question is actually very bothersome for me, even though it might not be seen as a deal breaker to most.  The second and third questions are a deal breaker for a lot of people, seeing as how scrolling through the phone's options, music, etc. becomes a chore and then if the scrolling isn't wonky, sometimes the phone will just ignore you completely.

Is this happening with everyone else's phone?  Should I exchange this Krave for a different Krave in hopes the new Krave doesn't have the 2) and 3) and 4) issues, or should I just look to get a new phone?  I really want to like this phone, the flip/touch combination and size/weight of the phone is great.    

I fully charged the battery when I took it out of the box.

I did drain the battery first (played music from a microSD card) and then fully charged it.  It didn't take too long for it to drain, so I assumed it wasn't fully charged out of the box or anything like that.

I also have the newest firmware I think (the update button on the phone says there isn't anything new).  My phone says it's BLAZE1_01.28.02P.  I already contacted Verizon and am going to exchange the phone for a Samsung Alias 2 (haven't found many bad reviews on that phone, and have now found many many bad reviews on the Krave, also I have a good history with Samsung phones).

It's kind of sad, because I really like certain things about the Krave.  I love that its a flip phone, so it stays small in my pocket, but the earpiece touches my ear and the mouthpiece touches my mouth when I'm talking on it without a headset.  I love that it's very pretty and feels good to hold/touch.  I also love how the flip part is clear and happens to be a semi-touch screen as well.  I especially love how I can miraculously use the QWERTY touchscreen keyboard (the only other QWERTY touchscreen keyboard I've been able to use at a decent speed without typos all over the place is the iPhone).

The thing about the Krave it seems, to me, is that it runs like a smart phone, but it isn't a smart phone and isn't even trying to be one.  Normally, when you switch to a smart phone, you are sacrificing speed, efficiency, ease of use and long battery time, for a lot of nifty features that make the sacrifice worth it.  However, with the Krave, since it's not a smart phone, you're making the smart phone sacrifice, except you don't get all the nifty features.  The Krave has all of the same options (minus a few key options like setting certain alerts to vibrate while having other alerts play a sound) as my two previous phones, the first of which dates back to more than 5 years ago.  So in short, you're not really upgrading features on a Krave, but you're losing the speed at which you can do things (that you did on phones from 5 years ago) due to system lag and unresponsiveness that normally comes hand-in-hand with gaining a bunch of nifty features.

Maybe these things will be addressed in some future updates, but for now, I need a phone that responds to me when I want it to, rather than when it feels like it.  This is just my take on everything by the way, I'm by no means trashing this phone in any definitive kind of context or anything like that.  If it had smart phone features, I'd allow a lot of the things that I don't like about it, but as I said, it's just a regular phone that happens to be very pretty. 

Even now as I'm currently playing with it and it's responding I'm thinking "Man, this phone is so pretty and feels good to use, maybe I should've waited a few days to get better acclimated to it."  And then right as I'm currently thinking that, the phone becomes unresponsive to anything I do to it.

Thanks for the responses and help, by the way .  I wish you all luck with your phones.