Mine is a Krave ZN4 with a Mico SD Card installed.  I downloaded to the SD card a set of Ringtones I created.  I tried and failed to find out how to assign those ringtone to my Contacts ... just as I would assign a photo to a contact ... by simply inserting the ringtone from the SD Card directly to the contact during the edit process.  I was told by a Motorola Tech Support Agent that what I was trying to do was possible but that I must first move the Ringtones (stored as Sounds on my SD Card) to the Phone's Memory.  I moved the "sounds = ringtones I created" to the phone's Memory.  I tried again to assign the "sound= ringtone"  I wanted and failed to find out how to do it.

I am suspicious that the Motorola Tech Support Agent was giving me a line of  "soft  smelly brown stuff" and that what I ma trying to do  is not supported. Please advise if what I am trying to do is possible (without going through the messaging routine as I do not have messaging Activated).  If it is possible please tell me what to do!

Secondly, I have talked to Verizon and to Motorola personnel at least 6 times trying to learn if I could connect my Krave to my PC using a USB cable.  The cable was not supplied by Motorola but it is a micro port type cable that fits perfectly in the phone. As a matter of fact it is a cable that I received as part of the LG Cosmos Touch phone package that I recently bought and managed to lose. (Hence my attempts to replicate some of it's features using the Krave). I have also tried connecting using other USB cables compatible with the phone's USB port.  Again the Motorola people I spoke with say it can be done.  All of the Motorola Web material suggests that it can be done and that the Krave in fact supports direct connections to the  Computer.  Not so obvious is my understanding (right or wrong???) that to do the connection it is necessary to have a Micro SD Card installed in the phone (which I do have). 

All that being said, I have worked and researched for hours trying to get the phone to be recognized by the computer all to no avail.  The Motorola Troubleshooter fails to find the phone.  Nothing seems to work. Please advise what to do!

Thanks